FAQ
General Questions
Memory Bank helps you preserve your child’s creativity by transforming their artwork, schoolwork, and achievements into beautifully crafted keepsakes—while also helping you declutter your space.
- We send you an envelope to collect your child’s artwork and keepsakes.
- You place the items inside and send them back to us.
- We professionally photograph and design your Memory Book or chosen product.
- You approve the final version before printing (for customized books).
- The finished product is printed and shipped to your doorstep.
You can include anything you want to declutter and preserve, such as:
- Artwork – Paintings, sketches, and doodles
- Schoolwork – Handwriting samples, report cards, project work
- Certificates & Achievements – Sports awards, merit certificates
- 3D Creations – Clay models, craftwork (we will photograph and include them in the book)
- Trophies & Medals – We can photograph them and add them to your Memory Book
The envelope will be delivered within 48 hours after you place the order.
We provide a 15 x 19-inch envelope, accommodating artwork up to A3 size (11.7 x 16.5 inches) without folding.
You have two options:
- Option 1: Have them returned to you at an additional cost.
- Option 2: Opt for eco-friendly disposal, where we responsibly recycle or discard them for you.
Customization & Product Features
Yes! Our Illustrated Memory Book allow you to add text, dates, and special memories alongside the artwork.
For Illustrated Memory Book, you can review and approve the layout before printing. For Minimalist Memory Book, we keep the design clean and simple, showcasing the artwork as it is.
We use high-quality, spill-proof, and tear-resistant paper to ensure durability.
Yes! Every book includes a QR code at the back, which gives you access to a digital copy of the artwork.
Ordering & Delivery
- Minimalist Memory Book: 3-4 weeks after receiving your artwork.
- Illustrated Memory Book: 4-5 weeks (including approval process).
Yes! You can create a book for grandparents, teachers, or friends. We also offer gift hampers to make it extra special.
Pricing & Payment
Pricing varies based on size, cover type, and customization. Visit our website for the latest pricing details.
We accept online payments via credit/debit cards, UPI, net banking, and wallets.
Other Products & Additional Services
We also create:
- Art Mosaic – A framed print of multiple artworks in a collage.
- Little Artist Calendar – A calendar featuring 12 of your child’s best artworks.
- Table Mats – A fun way to display and use your child’s art daily.
- Gift Wrapping Paper – Custom wrapping paper featuring your child’s designs.
- Name Tag Stickers – Personalized name labels with your child’s art.
Yes, we offer framed prints and posters of your child’s best artwork.
Support & Returns
Once we start processing your artwork, major changes may not be possible. However, we offer a design approval process for customized books.
If your order arrives damaged, contact us within 48 hours with pictures, and we’ll replace it free of charge.
Since Memory Books are custom-made, we do not accept returns. However, if there’s an issue with quality, we’ll work with you to resolve it.